Refund & Cancellation Policy
Current Tier: 100% Free Access
LumaAPI currently operates as a free informational astrology and horoscope service. The website does not process credit card payments, bill recurring subscriptions, or charge user fees for any of our standard interactive calculators or reading summaries.
1. Current Free Service Model
Because LumaAPI does not charge fees or process financial transactions at this time, there are no charges to refund or active subscriptions to cancel. All calculators, daily horoscopes, birth chart calculations, and synastry tools are accessible at no cost.
2. Framework for Future Paid Services (Placeholder Notice)
If LumaAPI introduces optional paid offerings in the future—such as custom downloadable PDF natal reports, in-depth chart analyses, or premium consulting services—this policy will be amended prior to the launch of paid features. The following framework will govern such transactions:
- Digital Goods & Reports: Instant digital downloads (e.g. customized astrological PDF chart analyses) are customized to your specific birth time and location. The conditions under which refunds or replacements can be requested for technical delivery failures will be clearly disclosed prior to purchase: [Future Refund Window / Condition Terms].
- Subscription Services (If Introduced): Any recurring membership or subscription will be cancellable at any time through a self-service account portal or by contacting customer support: [Future Cancellation Procedure].
- Dispute & Billing Inquiries: Transparent contact channels will be established to resolve duplicate charges, payment errors, or unsatisfied orders: [Billing Support Contact].
3. Transparency Commitment
We do not believe in hidden billing or surprise renewals. Prior to processing any payment on this website, visitors will always be presented with clear pricing, terms of sale, and explicit consent mechanisms.
4. Contact Us
If you have questions regarding our billing practices or this policy, please reach out to:
Company: [Company/Owner Name]
Inquiries: [Contact Email: support@lumaapi.example.com]